- OperatorAraxio Development N.V.
- Established2016
- Games13,000+ titles
- Currencies22 including AUD
How to get in touch
For assistance, contact Buran Casino by email at support@buran-casino.best. Email is the appropriate way to send questions about your account or request help with an issue. The team will review your message and usually reply within 24 hours, although response times can vary depending on the complexity of the request and the information provided.
To help support investigate your request faster, include the following where relevant:
- The email address or username connected with your account
- A short, clear description of the issue or question
- Relevant dates, transaction details or error messages, where available
- Screenshots if they help show the problem, while removing unnecessary personal or payment information
You can contact support about account access and verification questions, deposits and withdrawals, bonus terms, website or account technical problems, and responsible gambling requests. If your message concerns a payment or account security matter, do not include passwords, full card numbers or other sensitive security information.
Please send one message containing all relevant details where possible. This can help avoid delays caused by repeated requests or missing information. If you are following up on an existing enquiry, refer to the earlier message and explain what remains unresolved.
