Responsible Gaming

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Every game is based on chance or other outcomes that cannot be predicted with certainty. Previous results do not determine future results, and a losing run does not mean that a win is due. Avoid treating gambling as an investment or relying on it to provide income.

Before you play, decide how much time and money you are comfortable spending. Consider this amount an entertainment expense, similar to spending money on other leisure activities. Only use funds that are available after essential costs such as rent, mortgage payments, food, utilities, transport, education and other financial commitments have been covered.

• Set a spending limit before you begin and do not exceed it.
• Set a time limit and take regular breaks away from the site.
• Keep track of your deposits, bets and overall gambling spend.
• Do not chase losses by increasing your bets or depositing more money.
• Never gamble with borrowed money, credit intended for essentials or money needed by others.
• Avoid gambling when you are upset, stressed, tired, under the influence of alcohol or affected by other substances.
• Do not assume that a strategy, system or pattern can guarantee a result.
• Treat wins as part of the gambling experience rather than as income.

It can also help to discuss your limits with someone you trust. An honest conversation with a partner, friend or family member may make it easier to stay accountable and notice changes in your behaviour. If gambling is no longer enjoyable, taking a break or stopping altogether is a sensible choice.

Tools to help you stay in control

Personal limits can help you make decisions before you start playing, rather than while you are caught up in the excitement of gambling. Depending on the options available through your account, you may be able to request or use controls relating to deposits, wagering, losses, session time or access to your account. Review the available settings carefully and choose limits that reflect your own circumstances.

Deposit and spending limits

A deposit limit can restrict the amount of money added to your account over a selected period. When choosing a limit, consider your income, household expenses, existing debts and other leisure spending. A limit should be affordable even if you do not win. Do not increase a limit simply to continue playing after losses.

Time limits and breaks

Set a reminder to stop and take breaks, particularly during longer sessions. Moving away from the screen can help you review how long you have been playing and how much you have spent. Regular breaks should not be used as a reason to continue playing beyond the amount of time or money you originally planned.

Account closure and self-exclusion

If you need more than a short break, consider closing your account or asking for an appropriate self-exclusion arrangement. Self-exclusion is a voluntary step that can restrict access for a chosen period or longer, subject to the applicable process and terms. If you request an account restriction, do not open another account or use another person’s account to continue gambling.

Reviewing your activity

Checking your account history can help you understand your gambling habits. Look at deposits, withdrawals, wagers, wins, losses and the time spent playing. The result may be different from what you expected, especially when individual sessions are considered separately. Reviewing your activity regularly can help you identify changes early and adjust your limits.

Recognising signs of gambling harm

Gambling harm can affect finances, relationships, physical health, emotional wellbeing, work and study. It can develop gradually, and a person may not recognise the change immediately. You do not need to wait for a serious crisis before asking for help. If gambling is causing concern for you or someone close to you, support is available.

• Spending more time or money gambling than you intended.
• Repeatedly trying to win back money that has been lost.
• Feeling restless, irritable or anxious when attempting to cut down.
• Hiding or minimising gambling activity, deposits or losses.
• Borrowing money, selling belongings or missing bills to fund gambling.
• Using gambling to escape stress, loneliness, sadness or other difficult feelings.
• Neglecting work, study, family, friends, sleep or other responsibilities.
• Arguing with people close to you about gambling.
• Continuing to gamble despite financial, personal or emotional consequences.
• Feeling unable to stop, even after deciding to do so.

These signs are not a diagnosis, but they may indicate that it is time to pause and seek advice. Try not to manage the situation alone. Speaking with a trusted person or an appropriately qualified support service can help you understand what is happening and decide on practical next steps.

If you are concerned about someone else

Approach the conversation calmly and choose a suitable time. Explain what you have noticed without judging or blaming them. Avoid giving money to cover gambling losses, and consider protecting shared finances where appropriate. Encourage the person to contact a gambling support service or health professional. You may also seek advice for yourself, because gambling harm can affect family members and friends as well as the person who gambles.

Getting help in Australia

If gambling is affecting your life, confidential support is available across Australia. Gambling support services can provide information, counselling, financial guidance and practical help with reducing or stopping gambling. You can contact a service even if you are only worried about your behaviour or want to understand your options.

You can also speak with your general practitioner or another qualified health professional. They may help with gambling concerns, stress, anxiety, depression or other issues that may be connected to gambling. A financial counsellor can assist with budgeting, debts and protecting essential household expenses.

For current Australian support options, use trusted government or recognised gambling-help resources in your state or territory. Search for official gambling support services, counselling and self-exclusion information, and check that the service is appropriate for your location. If you feel unsafe, are in immediate danger or are thinking about harming yourself, contact emergency services or a crisis service in Australia without delay.

Our approach

Buran Casino encourages players to make informed decisions and use available responsible gaming tools. We may provide information about account activity, limits, breaks, account closure and support options where relevant. If you contact us about gambling concerns, explain what assistance you need so that your request can be considered through the appropriate process.

Responsible gambling is a shared responsibility, but you remain in control of whether, when and how much you gamble. Take a break whenever gambling stops being enjoyable, and seek support early if you are finding it difficult to stop. Before using Buran Casino, make sure you understand the applicable terms, are legally permitted to gamble and are in a suitable state of mind to make informed decisions.